Professional Rent Collection Across Wales
Reliable rent collection with full arrears management for Welsh landlords — monthly collection, automated reminders, formal arrears procedures and possession support under the Renting Homes (Wales) Act 2016.
Find Rent Collection in Your Area
Search for your town or area — your link will go directly to the right page for your location.
Top Locations for Rent Collection in Wales
Ranked by rental demand from our live property market data. Updated automatically as new analysis is generated.
📊 Market data sourced from our Welsh Property Market Analysis tool. Data refreshes automatically.
What Our Rent Collection Service Includes
Everything you need — professionally managed and fully compliant with Welsh housing law.
Rent Arrears and Possession Procedures in Wales
Rent collection and arrears management in Wales is governed by the Renting Homes (Wales) Act 2016, which introduced specific notice procedures for rent arrears. A Section 173 notice (notice of breach of contract) can be served where a contract-holder is in arrears. For arrears of 2 months or more, a notice giving at least 2 months to remedy the breach can be served. Where the arrears are not remedied, possession proceedings can be commenced in the County Court. Importantly, the court has discretion in possession proceedings and will consider whether the landlord has complied with all procedural requirements. Failure to have served a written occupation contract, for example, will delay the ability to bring possession proceedings. Landlords are prohibited from charging late payment fees (flat fees for chasing rent are prohibited under the Tenant Fees Act 2019) — only interest at 3% above the Bank of England base rate after 14 days of arrears is permitted.
Frequently Asked Questions — Rent Collection in Wales
Answers to the most common questions about rent collection in Wales.
A Section 173 notice is a formal notice of breach of contract under the Renting Homes (Wales) Act 2016, served on a contract-holder who has failed to pay rent or breached another term of the occupation contract. It specifies the breach, what must be done to remedy it, and the notice period. For rent arrears of 2 months or more, it gives the contract-holder at least 2 months to pay. If the breach is not remedied, possession proceedings can begin.
You cannot charge flat fees for chasing rent — these are prohibited payments under the Tenant Fees Act 2019. You can charge interest on rent that is more than 14 days overdue, at a rate not exceeding 3% above the Bank of England base rate per day. This must be specified in the occupation contract to be enforceable.
The process is: issue automated reminder at day 7; formal arrears letter at day 14; consider rent guarantee insurance claim if held; serve Section 173 notice at 2 months arrears; commence County Court possession proceedings if arrears not cleared; enforce a possession order. Throughout the process we maintain a documentary record essential for court proceedings.
Rent guarantee insurance is worth considering, particularly for higher-risk tenancies or where the landlord depends on rental income to cover mortgage payments. Policies typically cover up to 12 months' rent arrears and legal costs. We can provide referrals to specialist rent guarantee products. Note that most policies require proper referencing to have been carried out and specified notice procedures to be followed.
Rent is transferred to your nominated account within 3-5 working days of receipt, accompanied by a statement of account. We do not hold rent in our own account longer than necessary. You have 24/7 access to your rent ledger through our landlord portal.
Partial payment is treated as partial arrears. The shortfall is pursued through our standard arrears procedure. Accepting part-payment does not waive your right to claim the balance or to serve a Section 173 notice for the outstanding amount, provided you make clear in writing that you are accepting the payment without prejudice to your claim for the balance.
Free Welsh Property Tools
Use our free tools to research your property, check compliance and calculate returns — before or alongside appointing us.
Related Services
Other Property Management Wales services you may need.
Rent Collection Across All Welsh Counties
We provide rent collection across all 22 Welsh local authority areas.
Ready to Discuss Your Property?
Contact us for a free, no-obligation quote for rent collection services anywhere in Wales.
