About Us

Your Trusted
Property Experts

We understand that real estate decisions are some of the most important you’ll make. That’s why we take the time to listen, advise, and support you every step of the way. 

Our Mission

To deliver compliant, proactive property management through clear communication and trusted local expertise.

Our Vision

To be Wales’ most trusted property management partner, setting the standard for compliance, care, and professionalism.

Trusted by clients

We are trusted by clients across Wales to manage their properties professionally, compliantly, and with care.

Why Choose Us

Clients choose us for our compliant, proactive approach, clear communication, and trusted local expertise.

Over £10m

in property assets managed

98.5%

client retention rate year-on-year

10+ Years

Of Experience in the Welsh Market

24 Hour

response time on maintenance issues

The Team
That Moves You

John Moore

Director

Jayne Gordon

Senior Manager

Kai Moore

Account Manager

Samantha Mattinson

Admin Assistant

Real Stories
From Real Clients

Jim Lorent
Block Management
PMW took over a poorly managed block and quickly brought everything back into compliance. Communication has been clear and consistent.
Mika Gilmore
Lettings - Landlord
Professional and proactive lettings management. Issues are handled quickly, and we’re kept informed at every stage.
Susan Barkley
Tenant
Maintenance requests are dealt with promptly and communication is clear. It’s been a smooth experience overall.
Susan Barkley
Property Owner
Reliable, knowledgeable, and easy to work with. PMW manage our property professionally and without the usual stress.

Connect with us

We are recognised for exceeding client expectations and delivering great results.

Got Questions?
We’ve Got Answers

We provide full property management services, including lettings, block management, maintenance coordination, compliance oversight, tenant communication, and contractor management for residential and mixed-use properties.

Yes. We operate in line with Rent Smart Wales requirements, ensuring properties are correctly licensed, managed lawfully, and that landlords meet their statutory obligations.

We proactively manage compliance by monitoring safety inspections, certifications, and legal requirements such as gas safety, electrical safety, fire safety, and management standards—reducing risk for property owners.

Our Propertymark accreditation demonstrates that we meet recognised industry standards, follow a strict code of practice, and maintain ongoing professional training and accountability.

Yes. We act impartially, ensuring tenant rights are respected while protecting landlord interests. Clear communication, lawful processes, and documented procedures underpin everything we do.

Absolutely. We regularly handle smooth takeovers, including reviewing compliance, resolving outstanding issues, communicating with tenants, and stabilising management with minimal disruption.

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