A fully managed service covers every aspect of the tenancy from start to finish — tenant find, referencing, occupation contract preparation, move-in, ongoing tenant liaison, maintenance coordination, rent collection, routine inspections, renewals, check-out and deposit resolution. You receive your rental income minus the management fee without needing to deal with any day-to-day issues.

The FFHH standard under the Renting Homes (Wales) Act 2016 requires that rental properties are fit for human habitation at the start of and throughout the occupation contract. This covers 29 categories of hazard including structural stability, dampness, cold, overcrowding, drainage and electrical hazards. If a property falls below this standard, the contract-holder can apply to court for remediation.

We carry out routine inspections every 3-6 months depending on the property type and tenancy history. Each inspection produces a written report with photographs, flagging any maintenance issues or compliance concerns. Inspection reports are accessible through your landlord portal.

Our management fees are transparent and competitive, starting from 8% of monthly rent plus VAT for standard residential properties. Exact fees depend on property type, location and portfolio size. View our full plans and pricing for a complete breakdown with no hidden charges.

Yes — we manage properties across all of Wales including rural areas, coastal communities and the Valleys. We have local knowledge of every Welsh county and can provide effective management regardless of location.

Yes. Switching managing agent mid-tenancy is straightforward. We handle the transition including obtaining keys, relevant certificates and documentation from your previous agent, notifying the contract-holder and registering us as the new point of contact.